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Every word from our guests

210 real Google reviews from real people who came, ate and left happy. Filter, search, and see the photos they shared.

4.8★Google rating
210Total reviews
51With photos
30 / 210
★★★★★
Reza J· 3 weeks agoDinner$700–800

I would have loved to give this place more stars, but it would be disservice to other places in the city that sell Jamaican food.

Guest photo from LC C's Google review of Roots Jamaican Kitchen in Playa del Carmen — authentic Caribbean food and dining experience
★★★★★
LC C· 2 months ago

This restaurant was a pleasant surprise, came here late night for a bite and the food was delicious! The vibe is nice too with the music and decor, was also really pleased to see the Haitian and Caribbean flags along the wall. Highly recommend the oxtail pasta…

★★★★★
Bruce Balliet· 2 months agoDinner$300–400

Awesome Jamaica jerk chicken. Marvin makes sure you are looked after, excellent staff.

★★★★★
Danny Aguilar· 3 months agoDinner$400–500

Very nice place to eat .. the atmosphere is fantastic with the owner and staff making sure that you’re well taken care of .. we had the Rasta pasta and the oxtail plate with rice and it was delicious..

Guest photo from Christian's Google review of Roots Jamaican Kitchen in Playa del Carmen — authentic Caribbean food and dining experienceGuest photo from Christian's Google review of Roots Jamaican Kitchen in Playa del Carmen — authentic Caribbean food and dining experience
★★★★★
Christian· 4 months ago$300–400

I never would have thought Playa Del Carmen would have better Jamaican food than anywhere in Toronto but it does. Do yourself a favour and check this place out. The service is professional and friendly. The food is authentic, well presented

Guest photo from JJ's Google review of Roots Jamaican Kitchen in Playa del Carmen — authentic Caribbean food and dining experienceGuest photo from JJ's Google review of Roots Jamaican Kitchen in Playa del Carmen — authentic Caribbean food and dining experience
★★★★★
JJ· 4 months agoDinner$400–500

When I first saw the pix in reviews I was very unimpressed. So I didn’t order any food the first time I went there with friends. But they all said their food was good, so I came back the 2nd time with my bf.

Guest photo from Andrea Wickramasinghe's Google review of Roots Jamaican Kitchen in Playa del Carmen — authentic Caribbean food and dining experienceGuest photo from Andrea Wickramasinghe's Google review of Roots Jamaican Kitchen in Playa del Carmen — authentic Caribbean food and dining experience
★★★★★
Andrea Wickramasinghe· 4 months ago

I’ve been in Playa del Carmen for 4 days and I’ve eaten here twice. The Rasta pasta with oxtail it one of the best things I’ve ever eaten and I love love to eat. It’s so perfectly flavoured and balanced.

Guest photo from Marissa Bryant's Google review of Roots Jamaican Kitchen in Playa del Carmen — authentic Caribbean food and dining experience
★★★★★
Marissa Bryant· 4 months agoDinner$1–100

Visited on a Friday night and had the pleasure of enjoying the live reggae band, which was phenomenal. Returned on Saturday for dinner and it did not disappoint! Everything was fresh, packed with flavor, and the service was amazing. Chef Marvin is a delight an…

Guest photo from EliteUltraBus Party Bus's Google review of Roots Jamaican Kitchen in Playa del Carmen — authentic Caribbean food and dining experienceGuest photo from EliteUltraBus Party Bus's Google review of Roots Jamaican Kitchen in Playa del Carmen — authentic Caribbean food and dining experience
★★★★★
EliteUltraBus Party Bus· 4 months agoDinner$300–400

I love this place ❤️ I go there at least once or twice a week and it's always great. Everything on the menu is delicious and I have tried everything 😋 Friday night live Reggae is fantastic but you will need to make a reservation in advance

★★★★★
Cara Dunser· 4 months agoDinner$300–400

Visited the restaurant on one of their live singer and band nights. It was packed!! Service staff did their best. Took a bit to get the food order but it was worth it. The jerk chicken w rice and peas was AMAZING! Will definitely be back when visiting Playa.

★★★★★
Ronnie Quinn· 4 months ago

My family loves me again after I recommended this restaurant. The cocktails, patties, jerk chicken… the best jerk outside of Jamaica. Outstanding.

★★★★★
Bruce· 4 months agoDinner$200–300

Ordered the Jerk Chicken and Fish Tacos. The food was flavorful and delicious. Prices very reasonable especially for quality meals. Unfortunately, this is more a night club then a restaurant. Unable to hold a conversation with the loud

★★★★★
Walhalla Shoe Shop· 4 months agoDinner$900–1,000

We had some of the best food we've had here in Playa Del Carmen right here at Roots! Staff was wonderful and the oxtail dinner was so good. If your looking for some wonderful Jamaican food this is the place to come!

★★★★★
Wilmer Vasquez· 4 months ago

I waited for about five minutes, and despite being seen, no one approached me. Feeling ignored, to add a women made eye contact and made an annoying face and then proceed to smile to the table she was going to. I decided to take two menus

★★★★★
Megan Evans· 4 months agoDinner

Jerk chicken and rum punch were out of this world! Jesus was extremely attentive. We would definitely return!

★★★★★
Michael Morrison· 4 months agoDinner

Chef Marvin and his team have something special here, we were lucky to stumble across this place while on vacation! That chicken was TENDERNISM!

★★★★★
Yvonne Ruotsalainen· 4 months ago

Had a great time! Great drinks, Jesus was a great server :)

★★★★★
Katie Savage· 4 months agoDinner$1,000+

A little gem. Food was superb and we are going back a 2nd time before we leave.

★★★★★
TiKo· 4 months agoDinner$1–100

Volltreffer! Das Roots ist genau die Art von Bar/Restaurant die man sich im Urlaub wünscht. Etwas abseits vom Trubel, gemütliche und entspannte Atmosphäre, freundliche sympathische Mitarbeiter und ein richtig gutes Essen. Für mich die Empfehlung in PDC.

★★★★★
Victor Deneuville· 4 months agoDinner$1–100

Super ambiance et supers plats. Nous étions 4 et avons pris les crevettes sauce cajun, crevettes à l’ail, le poulet curry et le poulet spécialité du chef.Serveur très sympa, nous recommandons fortement

Guest photo from Vladimir Todorov's Google review of Roots Jamaican Kitchen in Playa del Carmen — authentic Caribbean food and dining experienceGuest photo from Vladimir Todorov's Google review of Roots Jamaican Kitchen in Playa del Carmen — authentic Caribbean food and dining experience
★★★★★
Vladimir Todorov· 5 months agoDinner$200–300

Great Jamaican spot with a unique atmosphere and delicious food. The coconut shrimp was a standout, and the chef’s specials are a must if you want to try something extra flavorful. Highly recommend!

Guest photo from Angelina Andrew's Google review of Roots Jamaican Kitchen in Playa del Carmen — authentic Caribbean food and dining experienceGuest photo from Angelina Andrew's Google review of Roots Jamaican Kitchen in Playa del Carmen — authentic Caribbean food and dining experience
★★★★★
Angelina Andrew· 5 months ago

I was happy we got to find this location, it is very authentic and worth the price. Was looking for a place close to home & this was definitely it. Food was amazing, I would recommend anyone to go here. The only issue why I knocked down a

★★★★★
Amanda Thomas· 5 months agoDinner$300–400

I’m still in the restaurant writing this review - that good. The fried chicken had the best tasting breading I’ve ever had and it was totally still juicy inside. The hot sauce it comes plated with is also very good and homemade. The fries

Guest photo from Seun O's Google review of Roots Jamaican Kitchen in Playa del Carmen — authentic Caribbean food and dining experience
★★★★★
Seun O· 5 months ago

Dinner was very delicious. Service was great and presentation was top notch. If you are visiting Playa del Carmen or Tulum. I will recommend you stop by for some delicious Jamaican cuisine. My favorite is the Chicken curry

Guest photo from Uroš Karaić's Google review of Roots Jamaican Kitchen in Playa del Carmen — authentic Caribbean food and dining experience
★★★★★
Uroš Karaić· 5 months ago

Awesome food (very tasty and generous portions of guacamole and tacos). Very friendly host. Great energy at the place. We even caught margaritas happy hour (1+1).

★★★★★
Nathalie Deacon· 5 months ago$400–500

The food here is very good, we had the ox tail and it was delicious, love that I can get a Jamaican patty, Friday nights are packed and a great band. My only “thought” would be the staff nee more training and need to be more aware of what is going on. I’ve b…

★★★★★
Ashley Brown· 5 months agoDinner$1–100

Absolutely Amazing food!! 20/10!!From the US! Ate there last night with my sibling, and we didn’t even talk to

★★★★★
DD· 5 months agoDinner

Omg!!! Best food I’ve had in a long time. Guys you have to try it out! We took Rasta pasta with shrimps and lobster and chef roasted chicken. Both dishes were so awesome! And service and atmosphere are so cool too.

★★★★★
Eric Huston· 5 months ago

My first time having jerk chicken and it was very good. The Mac n cheese was always well. The place can be hard to get seated especially on weekends but it's very good.

★★★★★
Max C· 5 months ago

DO NOT EAT HERE!0/10, if there was a lower option that’s what I would rate it. This is the